Our Story, Our Terms
Breezy Trees Botanicals LTD
Terms & Policies
Based in Port St Lucie Florida, Breezy Trees Botanical LTD is an online Natural Botanical Store widely recognized for our very own extensive line of unique Kratom (Mitragyna Speciosa) blends to our loyal customers both near and far, using only the finest and most superior quality Mitragyna Speciosa ingredients of course!
Our collaborative team of dedicated individuals from around the globe all work together to provide our customers with a superior service and a unique community experience that we hope will long surpass the mere satisfaction of the superior products we provide.
This privacy notice discloses the privacy practices for breezytreesbotanicals.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect and secure your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
All orders placed via our online store are fulfilled, processed and packaged in our clean room facility located in Port St. Lucie Florida Monday through Friday (with the exception of any major holidays). please allow for a minimum of three business days (72 hours) for your order to be fulfilled and processed before it then reaches the U.S.P.S. shipment system. Please also note that every order is and processed as they are received. This includes all Specialty Blend type Tea products as all blends are custom blended per order. This allows us to ensure we provide only the finest and freshest ingredients to our customers.
If we are experiencing a high volume of orders, such as due to a current sale, shipments may be delayed by a few days in order for us to fulfill the processing requirements of your order. Please also expect additional time for your order to arrive as additional days will be necessary while your order is in-transit and out for delivery. If there will be a significant delay in the processing or expected arrival of your order, we will contact you via email or telephone. During high volume or inclement weather, shipping may be delayed beyond our control. We will do our best to notify you in the event your shipment has become affected by any such circumstances.
Shipping charges for all orders are calculated based on the total estimated weight of your order and will be displayed upon checkout. All orders are processed, shipped and delivered Monday through Friday with the exception of holidays. We do not guarantee expedited shipping options, however, on rare occasions for special circumstances we may provide expedited shipping to addresses within the continental United States that allow for expedited shipping in certain regions.
Upon submitting your order you will automatically receive an email confirmation that will include your order number. Shortly thereafter (within 24 hours) you will also receive a separate, second email that will include a tracking number that can be later used to track your order (once it has been fully processed). Tracking info after it has been received by the U.S. Postal Service for shipment. Unfortunately, receipt of this tracking number does NOT mean your order has been processed or that it is ready to be shipped. Therefore please allow a minimum of two business days before tracking information will become available as we require a minimum of two business days to process all orders.
CUSTOMS, DUTIES & TAXES
Breezy Trees Botanicals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If at any point you are not satisfied with your Tea products, we offer a replacement of equal or lesser value within 30 days. Please be sure to return your unopened sealed product bag and return addressed to Breezy Trees Botanicals. Please call 1-833-273-3998 to coordinate replacement and returns.
All disputes will be handled at Breezy Trees Botanical LTD in Alameda das Linhas de Torres 219 3frt 1750 - 144 Lisboa Portugal.